GENERAL BUSINESS
PC, Mac, Outlook, Entourage, MS Word, PowerPoint, Excel, Keynote, Access, Acrobat Pro, Blackberry, A/V equipment, FTP.
PROJECT MANAGEMENT
Microsoft Visio, Omniplan, Omni Graffle, eGroupware, Basecamp/online collaboration.
GRAPHIC DESIGN
Adobe PhotoShop, Illustrator, In Design, QuarkXpress.
MARCOM
Web-Ex, Salesforce.com, Zoho, ACT!, Sugar CRM, OnContact, Constant Contact, Ewaydirect, PR Newswire.
MEDIA
Podcasting, Blogging, YouTube video sharing, Twitter/micro-blogging, Facebook and LinkedIn.
WEBSITE DEVELOPMENT
Hands-on: HTML, XHTML, Google Analytics, Webtrends, DNS.
Understanding of: CSS, VISUAL BASIC, SQL, Java, PHP, Flash.
RESEARCH
Survey Monkey, SPSS, Hoovers, MRI, ABC, Claritas, US Census, LEXIS-NEXIS, PsycINFO, SRDS, Scarbourough, Forrester, Nielsen.